Mike purchased the existing Carpet Connection business in 1996, after 15 years as a customer service specialist with Xerox. His experience in customer service taught him about the importance of treating every customer like the important asset each one really is.
From the beginning, Mike has always kept the customer in the center of his business. He began with the ‘golden rule’ we learned in kindergarten or Sunday school and expanded it to a business principal. His goal is to provide fair, ethical treatment to customers, both in sales and in service. In each sale, the sales team pays attention to the individual needs of each customer. The right product is always a balance between quality and price. At Mike’s every effort is made to help the customer find the right balance for them. This is followed by courteous, professional installation.
Our mission is to provide the customer with a quality product and service that they deserve at a fair price, and to give ‘peace of mind’ along with it. In order to accomplish our mission we focus on these important areas:
- Honesty and
- Quality that you can trust.
We have been located in Ocean Bay Plaza, Fenwick Island, Delaware since 1995, are “locally” family owned and operated and are motivated by quality and pride, not profit.
The Golden Rule is not just a way of life, but also a way of doing business, and that is the only way to operate. We believe that strong ethical and moral business principles are essential for continued success and growth of any organization.
Our goal is to provide you with the personalized service you deserve at a fair price. We will listen to your needs and tailor our services to meet them.
Installation is just as important, if not more so than the products used. The materials we use for installing our products are of high quality, recommended by the manufacturers and will uphold all warranties that are applicable. Our installation teams are licensed, and insured and share the same ideals we do. All labor on the installation is warranted for one full year from the date of completion. You will find that our installation teams are professional, personable, honest, willing to work with you, and take pride in their work. We wouldn’t have it any other way.
Finally, Mike gives back to the community. Part of the profits go back to the community each year in the form of donations for school and church fundraisers and other charities. (See a partial list below.)
Call Mike’s Carpet Connection for more information about our programs for fund raising for your school, church, homeowners association, or any other group. You can earn money for your group and save money with Mike’s great prices at the same time!
Some Recent Contributions To Local Charities
Bethany-Fenwick Volunteer Fire Department
American Cancer Society
Believe in Tomorrow’s Children’s House by the Sea
Small Miracle Foundation
Worcester Prep School Anniversary Gala
Ocean Pines Volunteer Fire Department
Robin Walter Breast Cancer Awareness Event
Lower Delaware Autism Foundation (LDAF) Ball and Auction for Hope
Berlin Nursing and Rehabilitation Annual Christmas Bazaar
Ocean Pines Community Church
Greater Ocean City Chamber Annual Golf Tournament
Ocean City Parrothead Club “Mardi Gras Carnival” Adam Osborn Fund Raising Event
Appalachia Service Project
Stephen Decatur High School Athletic Boosters Golf Tounament
Delmarva Condominium Managers Association Trade Show
“Enchantment by the Sea” benefit for the Sunshine Kids silent auction
Joint Chamber Mixer and Small Business Expo
Shipwrecked on Seacrets S.O.S party
Ocean Pines-Ocean city Kiwanis Foundation
“Play It Safe” 8th Annual Italian Feast
Indian River High School Baseball Boosters Penny Party
Ocean City Parrothead Club “Mardi Gras Carnival” auction at Nantuckets
Ocean City Parrothead Club “Mardi Gras Carnival” at Fat Tuna
Debra Ryan Memorial Benefit
Ocean city Parrothead Club “Honey-do” Auction held at Smitty McGees